Upstox charges a flat ₹20 per executed order for equity delivery trades. This means regardless of your trade size, you pay only ₹20 brokerage per order. This flat pricing structure makes it predictable and cost-effective for traders dealing with larger volumes.

Upstox offers competitive brokerage across all segments:

• Equity Intraday: 0.1% or ₹20 per order (whichever is lower)
• Futures: 0.05% or ₹20 per order (whichever is lower)
• Options: Flat ₹20 per order
• Currency Futures: 0.05% or ₹20 per order (whichever is lower)
• Currency Options: Flat ₹20 per order
• Commodity Futures: Flat ₹20 per order
• Commodity Options: Flat ₹20 per order

The ₹20 flat fee cap ensures your costs remain predictable even for larger trades.

Upstox offers FREE account opening with no upfront charges. The Annual Maintenance Charges (AMC) are also FREE for the first year. From the second year onwards, AMC is charged at ₹75 + GST per quarter (₹300 + GST annually).

Upstox offers Upstox Pro, a feature-rich trading platform with advanced tools. It's available on:

• Web Browser: Access via upstox.com on any device
• Mobile App: Available for Android and iOS devices with intuitive interface
• Desktop Application: Windows version available for power traders
• Features: Advanced charting (TradingView integration), multiple order types, real-time market data, and algo trading support

Upstox Pro is known for its fast execution, professional charting tools, and seamless user experience. The platform is completely free for all Upstox customers.

Yes, Upstox supports non-individual accounts including:

• Partnership Firms: Trading accounts for registered partnerships
• Companies (Pvt Ltd/Public Ltd): Corporate trading and demat accounts
• Hindu Undivided Family (HUF): Family accounts for tax-efficient investing
• LLP (Limited Liability Partnership): Business entity accounts
• Trusts: Accounts for registered trusts

Additional KYC documentation is required for non-individual accounts. The brokerage structure remains the same across all account types.

Yes, Upstox offers Margin Trading Facility with two plans:

• Basic Plan: 0.05% per day interest rate (approximately 18.25% per annum)
• Plus Plan (tiered pricing):
  • Up to ₹1,00,000: 0.04% per day
  • Above ₹1,00,000: 0.05% per day
• Leverage: Up to 4x exposure on approved stocks
• Eligible Stocks: Only pre-approved stocks in MTF list
• Holding Period: Extended holding periods available

Note: MTF involves leverage risk and interest costs. Recommended only for experienced traders who understand margin trading risks.

You can reach Upstox customer support through multiple channels:

• Customer Care Number: 022-41792999, 022-69042299 or 022-71309999 (Monday to Friday: 8:00 AM to 5:00 PM)
• Email Support: support@upstox.com
• Help Center: Visit help.upstox.com for comprehensive FAQs and guides
• In-App Chat: Available in Upstox Pro app after login
• Ticket System: Raise support tickets through your account dashboard

Upstox's support team typically responds within 24-48 hours. For urgent issues, the in-app chat and phone support during business hours are recommended.

Yes, Upstox provides a seamless IPO application process. Here's what you need to know:

• Platform: Apply via Upstox Pro mobile app or web platform
• UPI Mandate: ASBA process with UPI for instant fund blocking
• Charges: No additional charges for IPO applications
• Process: Simple 3-4 step application with UPI authorization
• Multiple Applications: Apply across different bid categories
• Funds Blocking: Amount blocked in bank until allotment decision
• Allotment Updates: Real-time notifications via app, SMS, and email

You can track all your IPO applications and view allotment status directly from the Upstox dashboard.

Call and Trade Charges: ₹75 + GST per order (in addition to regular brokerage)

This service allows you to place orders via phone when unable to access the trading platform.

Auto Square Off Timings:

• Equity Intraday: 3:15 PM (Cover Orders: 3:10 PM)
• F&O (Futures & Options): 3:20 PM (Cover Orders: 3:10 PM)
• Currency: 4:30 PM
• Commodities:
  • 40 minutes before market close at 11:30 PM
  • 30 minutes before market close at 11:55 PM (for select contracts)

Auto Square Off Charges: ₹75 + GST per order if positions are auto-squared by the system.

Opening an Upstox demat account is 100% online and paperless. Follow these steps:

1. Visit: Go to upstox.com and click "Open Account"
2. Enter Mobile & Email: Provide your contact details and PAN card number
3. Verify Identity: Complete Aadhaar-based e-KYC using OTP verification
4. Upload Documents: Capture live photo and upload digital signature
5. Bank Details: Link your bank account for fund transfers
6. E-Sign: Digitally sign the account opening agreement
7. Video KYC (IPV): Complete In-Person Verification
8. Account Activation: Account typically activated within 24-48 hours

Documents Required:

• PAN Card (mandatory)
• Aadhaar Card (for instant e-KYC)
• Bank Account Details (cancelled cheque or bank statement)
• Live Photo & Digital Signature
• Valid Email ID & Mobile Number

The entire process takes approximately 15-20 minutes and is completely digital. No physical documents needed!